Privacy Policy
Oliver Pond (“we”, “us”, or “our”) operates the www.oliverpond.com.au website.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We collect personal information necessary to provide and improve our services.
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Purchase history
We may also collect certain information automatically, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on site
- Use of Information
Your information is used to:
- Process and fulfil orders
- Provide customer support
- Communicate regarding orders or enquiries
- Improve our website and services
- Send marketing communications where you have opted in
You may unsubscribe from marketing communications at any time.
Disclosure of Information
We may share your information with trusted third parties where required to operate our business, including:
- Payment processors
- Shipping providers
- Technology and analytics services
These parties are only provided with the information necessary to perform their function.
We may also disclose information where required by law.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
However, no method of transmission or storage is completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections where necessary.
International Transfers
Your information may be stored or processed outside of Australia where our service providers operate.
By using our website, you consent to this.
Third Party Links
Our website may contain links to third party websites.
We are not responsible for the privacy practices of those sites.
Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
Updates to This Policy
This policy may be updated from time to time.
Any changes will be published on this page.
Contact
For any questions regarding this Privacy Policy, please contact:
customerservice@oliverpond.com.au


