Skip to content

Cart

Your cart is empty

Privacy Policy

Oliver Pond (“we”, “us”, or “our”) operates the www.oliverpond.com.au website.

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

We collect personal information necessary to provide and improve our services.

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Purchase history

We may also collect certain information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on site
  • Use of Information

Your information is used to:

  • Process and fulfil orders
  • Provide customer support
  • Communicate regarding orders or enquiries
  • Improve our website and services
  • Send marketing communications where you have opted in

You may unsubscribe from marketing communications at any time.

Disclosure of Information

We may share your information with trusted third parties where required to operate our business, including:

  • Payment processors
  • Shipping providers
  • Technology and analytics services

These parties are only provided with the information necessary to perform their function.

We may also disclose information where required by law.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

However, no method of transmission or storage is completely secure.

Access and Correction

You may request access to the personal information we hold about you and request corrections where necessary.

International Transfers

Your information may be stored or processed outside of Australia where our service providers operate.

By using our website, you consent to this.

Third Party Links

Our website may contain links to third party websites.

We are not responsible for the privacy practices of those sites.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Updates to This Policy

This policy may be updated from time to time.

Any changes will be published on this page.

Contact

For any questions regarding this Privacy Policy, please contact:

customerservice@oliverpond.com.au